Terms of use

Who provides the service

NexaForge Tech (PTY) LTD operates EstateSports and is responsible for the platform, its booking and payment records, and platform support. The participating estate supplies and manages the courts, equipment, access, opening hours and on-site services. Check the estate name on your booking and contact its management office for estate-specific rules or access questions.

Estate administrators also follow the estate team responsibilities. Commercial terms for an estate are agreed separately with NexaForge.

Accounts and access

Account holders must be at least 18 and able to enter into an agreement. Use your own account, provide accurate details and keep your sign-in credentials private. Contact support promptly if someone may have accessed your account without permission.

The estate decides whether to approve your resident application and what physical access it allows. Approved residents may use the booking and community features available to their estate. Guest accounts can participate in and pay for eligible invited matches. The estate’s physical visitor rules apply when you arrive.

Booking and payment

Before paying, review the estate, court, date, start time, duration, payment breakdown and refund deadline. Prices are shown in South African rand. Court fees vary by estate and court. A separately disclosed booking fee may apply to each paid checkout.

A checkout hold is temporary. Treat a booking as confirmed when EstateSports shows the confirmed booking pass. If payment is still being checked, use the payment status page or Transactions to check the result before trying again. You can view your payment history and share a transaction reference with support.

Where split payments are offered, each participant who pays is responsible for their share and any booking fee shown at their checkout. The host is responsible for the remaining court balance. Outstanding court amounts can restrict making or joining further bookings at the estate until the balance is cleared. The host can pay a remaining balance through the booking pass when available.

PayFast processes online payments. If a saved card is available and you choose to use it, you confirm the amount before a charge. You can remove a saved card under Payment methods. For payments arranged directly with the estate, follow its instructions and retain your proof of payment.

Using the court and the platform

Follow the estate’s access, safety and guest rules. Use the court during the booked time, supervise any guests for whom you are responsible and report unsafe conditions or damaged equipment to the estate. For equipment handed out by the estate, confirm who is responsible and follow the return instructions. Equipment tracking is separate from court checkout.

Respect other users’ privacy. Use booking, invitation and profile information for arranging and managing matches. Do not impersonate others, harass users, resell slots, automate reservations or try to bypass access controls. We or your estate may restrict access when necessary to investigate misuse, protect others or enforce applicable rules. Contact support or your estate if you believe a restriction is incorrect.

Cancellations, changes and closures

The Cancellation policy explains deadlines, when a refund may apply and how to follow its progress. The refund deadline recorded for your booking applies even if the estate changes its settings for future bookings. The estate manages court closures and replacement slots.

We may maintain and update EstateSports. If the platform is unavailable, contact the estate or support for help with an existing booking, payment or time-sensitive cancellation. Changes to these terms apply going forward and do not remove rights already accrued.

Support and disputes

Contact your estate about court access, facilities, equipment or a payment made directly to it. For account, online payment or app issues, email NexaForge with the booking or transaction reference. The Privacy notice explains how we use your information.

South African law applies. These terms preserve the remedies available under applicable law, including the Consumer Protection Act where it applies. You may also approach a competent court, regulator or dispute resolution body, including the National Consumer Commission for an eligible consumer complaint.

Platform operator